Our Technology Approach
Start with the Human,
Scale with AI
Design field solutions with people, processes and technology that evolve with you in real-time.
Human-Centered Design
Every CPG field management solution begins with a person, a question and a desired outcome.
Launch ready-made agentic solutions or design your own approach with our tools and capabilities. Use our unified methodology to develop streamlined, elegant solutions to difficult problems in your field operations. We partner with you to design the best outcome. Let us deploy the correct tooling.
1. The Person
Who
Ask the correct questions.
We help you.
2. The Problem
why
3. Rules & Logic
How Simple
Threshold alerts
if/then automation
4. Predictive & ML
How Smart
Pattern recognition
Next-best-action
5. How Creative
GenAI & Agents
Auto-generated summaries
End-to-end workflows
Tools and Capabilities
Command Center Premium & SFA Apps
Our platform hosts a variety of tools you and your field team can leverage for smoother orders, optimized delivery, better merchandising and automated management. From compliance tracking to route optimization, from instant communication to predictive analytics, everything you need is in Command Center Premium.
Human-Centered Design
Designed for the Next Chapter
Human-in-the-Loop by Design
AI as human amplification, never replacement.
Vertical Integration Partners
Integrate with the tools your field teams already use.
The Multiplier Effect
end the cost curve through shared AI agents and tooling.
Cloud Workforce Integration
The resource mix is changing.
Common Questions
Platform & Methodology FAQ
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AI-native means AI capabilities are built into the platform's foundation, not bolted on as an afterthought. Every workflow, every data flow, and every user interaction is designed with AI orchestration in mind. This enables intelligent coaching, proactive detection, and automated intervention at a level that's simply not possible with traditional software that adds AI features later.
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Traditional development often separates requirements gathering from implementation, leading to costly misalignments. Spec-driven development maintains continuous compliance with business needs, verified at every phase by the team. We use a five-document 'spec stack' that transforms AI from a prototype tool into enterprise-grade development. The result: production-ready software in weeks, not months.
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Cloud employees are AI agents that function as virtual team members. They handle specific tasks: monitoring compliance, generating reports, coaching field reps, or coordinating workflows alongside your team. Unlike traditional automation that runs in the background, cloud employees interact with your systems and people just like a remote worker would. The key difference: they scale instantly and work 24/7.
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Traditional projects often invest months in requirements and development before stakeholders see anything working. By then, course corrections are expensive. Our rapid prototyping approach shows working concepts in days, enabling stakeholder buy-in before heavy investment. We 'fail fast,’ discovering issues when they're easy to fix rather than after production deployment.
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Our platform runs on modern enterprise-grade infrastructure: Node.js and Express on the backend, SQL Server with Redis caching, React 18 with micro-frontend architecture on the frontend, and AWS (ECS Fargate, S3) for cloud infrastructure. We use industry-standard observability (Loki, Tempo, Sentry) and integrate with communication services like Twilio. Everything is built for multi-tenant SaaS deployment at enterprise scale.
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Full traceability is built into our spec-driven approach. Every AI-generated action links back to the specifications, rules, and data that triggered it. Our compliance and audit services generate legal-grade documentation with timestamps, delivery proof, and complete action histories. When you need to explain why the system made a recommendation or took an action, the audit trail is already there.
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Traditionally, growing revenue requires proportionally growing your field workforce—and costs. 'Bending the curve' means achieving equal or greater revenue with less physical headcount by augmenting humans with AI. Our clients see effective workforce multipliers of 8x (4.6 humans producing the output of 36.8 FTEs) while reducing peak staffing requirements by 54%. The AI handles routine oversight and guidance, freeing humans for high-value relationship work.
